Terms of service
Last updated 7 October 2026
These terms are the agreement between you and Kael Tripton Ltd (“we”, “us”) for using Vasukai. By creating an account or starting a plan you agree to them.
1. What the service does
Vasukai asks AI assistants the questions your customers are likely to ask, records the answers, and shows you where your business is named or cited, which other businesses are named, and which websites are used as sources. It also writes a monthly report with suggested actions. Every plan also includes Google keyword search and rank tracking, a monthly technical check of your website, Reddit and Quora mentions, your Google rating, and an optional read-only connection to Google Analytics and Search Console. These are estimates and observations from third-party sources, and none of them is a promise of any result.
We do not control what any AI assistant says. Answers change between runs and over time, and an assistant may be unavailable in your country or stop working with our service. We do not promise that your business will be named, cited, recommended or ranked by any assistant, and nothing in a report is a guarantee of a result.
Reports and suggested actions are general information to help you decide what to do. They are not legal, financial or other professional advice.
2. Your account
You must give a working email address and keep access to it secure. You are responsible for what is done through your account. You must be at least 18 and able to enter into a contract for the business you add.
Only add a business and website that you own or are authorised to act for.
3. Plans, credits and the trial
- Each plan gives a monthly allowance of credits. Credits pay for answers from the assistants; the number of credits an answer uses depends on the assistant, as shown in your account.
- You choose the number of questions, the assistants and how often checks run. If a check needs more credits than you have, it asks as many of your questions as your credits cover. If fewer than five can be asked, the check waits until credits are added or the allowance resets.
- The monthly allowance resets each month and unused allowance does not carry over.
- Extra credits cost $10 for 400. They are used after your allowance and stay on your account while you have an active plan. They are removed 30 days after a plan ends.
- New accounts get one trial of 7 days with 150 credits, for a fee of $5 charged when it starts. If your plan starts, that fee is taken off your first plan payment. Unless you cancel before the trial ends, your chosen plan starts and the first payment is taken.
- We charge credits only for answers that came back. If a check fails because of a fault on our side, no credits are taken for the missing answers.
4. Payment, renewal and tax
Plans are billed in advance, monthly or yearly, in US dollars, and renew automatically until cancelled. Payments are handled by Stripe; we do not see or store your card number. Prices exclude any tax that applies where you are, which is added at checkout.
We may change prices. We will tell you by email at least 30 days before a change affects your renewal, and you can cancel before it does.
5. Cancelling and refunds
You can cancel at any time from your account. Your plan then runs to the end of the period you have paid for and does not renew. Our refund policy is part of these terms.
6. Acceptable use
- Do not use the service to break the law, or to track a business in order to harass or defame it or its people.
- Do not try to get around credit limits, resell access without our agreement, or copy the service.
- Do not attempt to access other customers’ data or to disrupt the service.
We may suspend an account that breaks these rules.
7. Your data and connected accounts
You own the business details you give us and the reports produced for you. You give us permission to use them to run the service for you.
If you connect Google Analytics or Search Console, we read reports with read-only access to show them in your dashboard. We cannot change anything in your Google account, and you can disconnect at any time, which deletes the figures we read. Our privacy policy explains this in full.
Answers shown in your dashboard are produced by third-party AI assistants and may contain errors or statements about other businesses. They remain subject to the terms of the assistant that produced them.
8. Our service and content
The software, design and written material of Vasukai belong to us. You may use your dashboard, downloads and reports for your own business, and share them with people working with you.
9. Availability and changes
We aim to keep the service running but do not promise it will be uninterrupted. We rely on other companies to collect answers, and they can fail or change. We may add, change or remove assistants and features. If we remove something that materially reduces what you have paid for, you may cancel and receive a refund for the unused part of your period.
10. Our liability
Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.
Subject to that, we are not liable for loss of profit, revenue, business or goodwill, or for indirect or consequential loss, and our total liability to you in any 12 months is limited to the amount you paid us in those 12 months.
If you are a consumer, you also have rights under consumer law that these terms do not remove.
11. Referral programme
- Customers can join the referral programme from their account and receive a personal link.
- When a new customer arrives through your link and starts a paid plan within 60 days, you earn 10% of each plan payment they make, starting with their first full payment after the trial. Nothing is earned on the trial fee or on extra credits. Commission is worked out before tax and runs for their first 12 months.
- You cannot earn commission on your own account, or on accounts you control.
- Commission is paid monthly by PayPal or bank transfer once at least $50 is owed. Commission on a payment that is refunded or charged back is cancelled.
- Describe Vasukai honestly, and say that you may earn a commission. Do not send spam, bid on our brand name in adverts, or make promises about results.
- You are responsible for any tax on what you earn. We may change or end the programme with 30 days’ notice, and may withhold commission gained by breaking these rules.
12. Ending the agreement
You may close your account at any time by cancelling your plan in your account and emailing support@vasukai.com to have your account deleted. We may end the agreement if you seriously or repeatedly break these terms, or with 30 days’ notice for any other reason, in which case we refund the unused part of any period you have paid for.
13. Changes to these terms
We may update these terms. For a significant change we will email you at least 30 days before it takes effect.
14. Law
These terms are governed by the law of England and Wales, and its courts have jurisdiction. If you are a consumer living elsewhere in the United Kingdom, you may also bring a claim in the courts where you live.
Contact
Vasukai is operated by Kael Tripton Ltd, a company registered in England and Wales (company number 17177071), registered office 71-75 Shelton Street, London WC2H 9JQ. Registered with the Information Commissioner’s Office, number ZC135439. Email support@vasukai.com.